Privacy Policy | Ecovent Tampa

Ecovent Dryer Duct Solutions Tampa cleans dryer vents and air ducts in the Tampa area. Below is a short, honest account of the personal information we handle when you phone us or fill in the estimate form here, and what becomes of it.

The information we ask for

To prepare an estimate, the form needs your name, a number we can reach you on, the street address, city and ZIP where the job is, and which service you are interested in. Everything else is up to you: an email address, a description of the problem, and as many as five pictures. When you phone us, we note the calling number and anything we arrange together. After a visit, we keep a short record of your vent or duct system, which saves time on the next one.

How we use it

To arrange and carry out the job you requested, and to reply when you have questions.
To send the estimate, a booking confirmation or a bill.
To send you text replies about your request and appointment reminders, and only after you tick the SMS consent box on a form.
To text you cleaning reminders and occasional offers, and only if you also tick the separate marketing box, which is optional.
For no other purpose. Your details are never sold, rented out or swapped with anyone.

Calls to your number

We call the number you give us to talk about your estimate and to set up the visit. How we handle text messages has its own section further down this page.

Pictures you upload

Any pictures you attach travel with your request to the platform that hosts this site and are kept there, visible only to us. We look at them to price the job and for no other reason, and we will erase them if you ask.

Other parties involved

Form submissions reach us through our website platform, which keeps them so we can read and reply. No payment is taken on this site, and no card or bank details are stored here.

Spam protection on the form comes from Cloudflare Turnstile, run by Cloudflare, Inc., which may look at technical details of your browser and device solely to tell people from bots.

Cookies, analytics and maps

Our website platform adds Google Analytics, which uses cookies to measure visits and to show us which pages are read. Google receives details such as the pages viewed, as described in Google’s privacy policy. A few pages show a map of our listing on Google, loaded from Google, which can place cookies of its own. Like any web host, ours keeps routine logs (IP address, the page requested and the time) for security and to keep the site working.

Changing or erasing your information

Phone (813) 560-8177 whenever you like and tell us what to fix or remove. We will let you know when it has been done. Anything the law obliges us to keep for tax or bookkeeping is kept for the required period and no longer.

Text messages (SMS)

When you check the SMS consent box on a form on this website, Ecovent Dryer Duct Solutions Tampa uses the mobile number you give us to send you the text messages you agreed to receive: my quote request and appointment reminders.

If you also check the separate, optional marketing box, we may send you cleaning reminders and occasional offers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. For help you can also contact us at (813) 560-8177. Consent is not a condition of purchase. The full SMS program terms are in our Terms of Service.

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